Shipping Policy

WHAT DELIVERY OPTIONS DO I HAVE?

When your destination country is the U.S., you can choose between Standard Delivery and Express Delivery.

STANDARD DELIVERY:

3-7 business days

Standard delivery is free for all orders. The discount applies automatically at the checkout.

During peak seasons and promotional sales, delivery might take a little longer.

EXPRESS DELIVERY:

1-3 business days

During peak seasons and promotional sales, delivery might take a little longer.

Affected by Covid-19, there will be some delay on the delivery.

WHERE DOES WE DELIVER?

We only ship to Denmark, Bulgaria, Croatia, Hungary, Luxembourg, Austria, Greece, Germany, Italy, Latvia, Czech Republic, Slovakia, Slovenia, Belgium, France, Poland, Ireland, Estonia, Sweden, Lithuania, Romania, Finland, Netherlands, Portugal, Spain, United Kingdom,United States. We do not ship to other countries or regions. Some remote regions and postcodes also do not ship, such as 97000-97999, 98100-98999, 00200, 35000-35999, 38000-38999, 51000-51999, 52000-52999. If we can't ship to your address, we will notify you to change the shipping address or give you a refund. After receiving your reply, we will handle it for you within two hours.

We offer different shipping methods such as DPD, DHL, GLS, SEUR, BRT, Tuffnells, LA POSTE and GEODIS. We deliver products from our own overseas warehouse near you, and the shipping methods depend on your shipping address.

NOTE: As the shipping fees rise a lot recently in Ireland, our company cannot implement free shipping at the original selling price, so the orders of Ireland need to pay extra 20 Euros of shipping fee. We only provide free shipping on orders over €400 in Ireland.

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We provide free shipping on all orders. And all relevant import taxes and duties will be included in the product price.

TIPS: If it is not possible to ship due to logistics problems, we will communicate with you in the mail