Contact Us

We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can. We strive to answer your questions within 24 hours.

We’re available to support you via

Facebook: HITWAY

Customer service chat hours:

Monday - Friday: 9:00 am - 6:00 pm GMT+8

Email address:

Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.